Templates/universal/Feedback / Satisfaction Survey

Feedback / Satisfaction Survey

General-purpose satisfaction survey with likert ratings across key dimensions, open-ended feedback questions, Net Promoter-style recommendation question, and optional contact information.

simple~5 min to customizeuniversal

When to Use This Template

Use after events, services, purchases, or project completions to gather structured feedback. Works for customer satisfaction, event feedback, training evaluations, or internal service quality surveys.

What's Included

  • ✓Likert-scale satisfaction ratings across multiple dimensions
  • ✓Open-ended feedback questions (best part, improvements)
  • ✓Yes/no recommendation question
  • ✓Overall satisfaction rating
  • ✓Optional contact information for follow-up

Frequently Asked Questions

Can I make the survey anonymous?

Yes — the contact information section is optional by default. Remove it entirely or add a note that responses are anonymous to encourage candid feedback.

How do I customize the rating categories?

Edit the likert block to change the row labels to match the dimensions relevant to your service or event (e.g., Food Quality, Venue, Speaker Quality).

Can I add a scale other than 1-5?

Yes — edit the likert block columns to use any scale you prefer (1-3, 1-7, 1-10, or descriptive labels like Poor/Fair/Good/Excellent).

Feedback / Satisfaction Survey

Simple

Free — no account required to preview

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